Privacy policy

Privacy Policy – Saluja Store (Mobile App & Website)

 

At Saluja Store / Kamal Saluja Couture (“we”, “our”, “us”), accessible via kamalsalujacouture.com and the Saluja Store mobile application, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard customer data across our website and mobile app (Android).

1. Information We Collect

Information you provide directly:

  • Full Name

  • Mobile Number

  • Email Address

  • Billing & Shipping Address

  • Order details & purchase history

  • Any information you provide during customer support

Payment Information

We use secure third-party payment processors (Shopify Payments, Razorpay, PayPal, etc.).
We do NOT store your card or banking information.

Automatically collected information:

  • Device information (mobile model, OS, browser type)

  • IP address

  • Website and app usage behavior

  • Cookies and analytics data

Tools we use:

  • Google Analytics

  • Meta Pixel (Facebook / Instagram tracking)

  • Shopify / Website analytics

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders

  • To provide customer support and order updates

  • To send promotional messages, offers, and new arrival updates (SMS, Email, WhatsApp)

  • To personalize your shopping experience

  • To improve website and app performance

  • To prevent fraud and comply with legal requirements

3. Information Sharing

We never sell or rent your personal information.

We only share it with trusted service providers including:

  • Payment gateways (Razorpay, PayPal, Shopify Payments)

  • Courier & logistics partners

  • Analytics tools (Google, Meta)

  • Technical service providers who maintain our app/website

All partners follow strict confidentiality and data protection rules.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve browsing experience

  • Analyze website/app traffic

  • Show personalized ads (via Meta Pixel & Google Analytics)

You may disable cookies anytime through browser settings.

5. Your Rights as a Customer

You may request:

  • Access to your personal data

  • Correction of incorrect information

  • Deletion of your data

  • Opt-out from promotional messages

To request any of the above, contact us at:
📩 salujastorecan@gmail.com

6. Data Deletion (Required for Meta App Policy)

If you want your data deleted from the Saluja Store mobile app:

Email us at: salujastorecan@gmail.com
Subject: “Delete My Data – Saluja Store App”

7. Security Measures

We use industry-standard security procedures to protect your information.
However, no method of online transmission is 100% secure.

8. Contact Information

If you have any questions about this Privacy Policy, please contact:
📩 salujastorecan@gmail.com
📍 Kamal Saluja Couture, Ludhiana, Punjab, India